We understand that problems and issues will happen from time to time. At Youzheng Machinery, you will deal directly with your account manager who will help in resolving any issue. You have one point of contact and will never have to worry about anyone "passing the buck". We want every experience with us to be a positive one. So when there is a problem, your account manager will ensure it is immediately resolved directly through them so you can get back to feeling great about partnering with Youzheng Machinery.

When you purchase from Youzheng Machinery you are purchasing directly from us. Our factories work directly with our certified engineers and quality control personnel to ensure that your parts meet the exact specifications of your prints and instructions. Our policy is to check every shipment of parts, prior to delivery to your company, to ensure it meets our rigorous quality control checks. We are committed to providing you a quality product time and time again.